Help & Support
Need help with a payment, withdrawal, or tournament issue? We've got you covered.
Frequently Asked Questions
I sent USDT but the game says "Payment not found".
Cryptocurrency transactions can sometimes take a few minutes to confirm on the blockchain. Wait 30-60 seconds and click "Check Again". Also, ensure you sent the exact amount on the correct network (TRC-20, ERC-20, or BEP-20) to the address displayed.
How long do withdrawals take?
Withdrawals are processed manually by our admin team to ensure security and fair play. Most withdrawals are sent to your provided wallet address within 12-24 hours of your request.
Can I lose my entry fee if my internet disconnects?
Unfortunately, yes. Signal Arena is a live, real-time competition. If your connection drops during a 90-second match, you may score lower than the current lobby competitors. We highly recommend playing on a stable Wi-Fi connection.
Are there any fees for withdrawing?
We cover standard blockchain network fees for TRC-20 and BEP-20 payouts. However, if network congestion is exceptionally high, or if you request an ERC-20 withdrawal, the gas fee may be deducted from your final payout amount.